Privacy Policy

Company Information
Company Name	TECNO DOTA S.R.L.
Registered Office Address	VIA SAN CIRO, 20 80069 – Vico Equense (NA) – IT
VAT Number	IT03890390655
Data Controller	TECNO DOTA S.R.L.

This information notice has been prepared to outline the principles regarding privacy that govern the use by TECNO DOTA S.R.L. of data provided by customers, including data collected through this website. This page describes how the site is managed with regard to the processing of personal data of users who consult it. This information is also provided pursuant to GDPR – EU Regulation 2016/679 (Code regarding the protection of personal data) to those who interact with the Web services accessible electronically from the address: https://villaklaudia.it. This information notice applies only to this website and not to other websites that may be consulted by the user through links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy. The company TECNO DOTA S.R.L., with registered office in VIA SEDILE DI PORTO, 23 80100 NAPOLI, in the person of its legal representative pro-tempore, is the data controller of the aforementioned data, which is processed at the company’s headquarters for the purposes set out in this privacy policy, including the purpose of direct marketing in case of consent by the user. The processing connected to the web services of this site is carried out only by internal staff of the data controller company, specifically appointed for the processing, and by external parties responsible for occasional maintenance/management operations of this website. The personal data provided by users who send requests for information material or who subscribe to newsletters are used only to perform the service or provision requested. Such data may also be used by the company for the pursuit of the following purposes: a) management of the relationship with the customer; b) carrying out the company’s own economic activity; c) other purposes related to and connected with the activity carried out by the company (by way of example, improving the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.). If it is necessary to collect data that allows the personal identification of the user in order to provide the latter with a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.

In the event that the user wishes to make a reservation at the accommodation facility, the user will be asked for information such as name, address, telephone number, e-mail address, credit card number and preferences regarding the room, this in order to process the reservation of the requesting user. The company TECNO DOTA S.R.L. uses the e-mail address to send the booking confirmation and, if necessary, may use the other information to contact the user in order to obtain some data necessary for the processing of their booking. The company TECNO DOTA S.R.L. may also use the contact data to: send the user a pre-arrival message summarizing the booking confirmation details and providing further information regarding the area and the accommodation facility; communicate special offers and promotions to the user as provided in this Privacy Policy; as well as to send the user periodic satisfaction surveys or market research. The user can revoke at any time the consent given for the sending of marketing communications. The user can also revoke the consent given for participation in surveys.

Direct Marketing

As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we believe may be of interest to you. If you have expressly authorized us to do so by ticking the appropriate flag, we may send you this information by post and telephone, unless you have specified otherwise during registration. If, at any time, you wish that your data are not used for direct marketing purposes, you can notify us by contacting our customer service via email at the following address info@villaklaudia.it and we will no longer send you any commercial communications. If you have intended to deny consent to the processing of your data, you will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.

Navigation Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the date and time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s computer environment. These data are used only for the purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used, exclusively by the Judicial Authority, to ascertain responsibility in case of hypothetical computer crimes against the site.

Cookies

Cookies are data created by a server that are stored in text files on your computer’s hard disk and allow the operation of this website, the use of a specific functionality explicitly requested by the user or allow to improve the functioning of this site, such as cookies that make navigation faster or that show content of greater interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session cookies are not permanently stored on your computer and disappear when the browser is closed. Persistent cookies are used to personalize navigation based on the tool used by the user (computer, tablet, smartphone) as well as third-party cookies that are used to analyze website access (e.g. Google Analytics) and to allow users to share website content through social networks (FB) or e-mail (Add This). These cookies are permanently stored on your computer and have a variable duration. The site specifically uses the following cookies:

Google Analytics Cookies Our site uses Google Analytics from Google, Inc., a service that offers statistical measurement and analysis of website performance, through the use of Cookies. To consult the privacy policy of the Google Analytics service, please visit the page http://www.google.com/intl/en/analytics/privacyoverview.html. For Google’s privacy policies, please refer to the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)Google Adwords & Google Remarketing Cookies The website may use the Google Adwords program and Google Remarketing technology. Both are managed by Google Inc. The AdWords conversion tracking function also uses cookies. To help us track sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases, cookies may cause problems when logging in or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear your browser’s cache and delete the cookies saved for your Internet browser. To learn more, click here https://www.google.es/intl/it/policies/privacy/. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following URL https://tools.google.com/dlpage/gaoptout.Facebook Cookies The site may use cookies from Facebook Inc. to monitor the performance of Facebook Ads campaigns and any remarketing actions. Click here for more information regarding the use of cookies by Facebook: https://www.facebook.com/help/cookies/The user can oppose the registration of persistent cookies on their hard disk by configuring their browsing browser to disable cookies. Find out how to disable cookies in the main browsers: Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be performed correctly.

Data Provided Voluntarily by the User

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of the form, entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message by the customer.

Data Provision

The user is free to provide the personal data contained in the request forms or otherwise indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide such data may make it impossible to obtain what has been requested, even anonymously. Personal data are processed using automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access to the database.

Processing Methods

Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access. You always have the right, at any time, to obtain confirmation of the existence or otherwise of data concerning your person and to know its content and origin, verify its accuracy or request its integration or updating, or its rectification (GDPR – EU Regulation 2016/679). Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. This privacy policy may be modified periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at https://villaklaudia.it, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the date of the update.